Virology Education is looking for an enthusiastic new colleague for IT support and general program technical assistance to manage our portfolio of international medical education programs, including face-to-face, hybrid, virtual, and online educational initiatives
Your main tasks and responsibilities will be:
Technical support with Microsoft Office Suite, Adobe programs, and website backends such as WordPress and Drupal. You will be co-responsible for the maintenance and performance of these essential programs on a day-to-day basis
- Assistance and management of programs such as EventsAIR and HubSpot
- Managing audiovisuals for live and online educational activities. This includes keeping inventory of AV / recording-related materials.
- Assistance to colleagues with materials in the preparation and execution of our educational activities using the above-mentioned programs.
- IT-related customer service through email (registration problems, email)
- Assisting the finance department (creating and checking exports/reports and assisting with invoice management)
- Webserver management (uploading of materials, checking links, cleanup of old/out-of-date materials)
- General email inbox management (either forwarding to the relevant department or if possible, assisting yourself, SPAM-management)
- Backup management
- Update management (External/Cloud)
Knowledge, skills, and experience:
- Demonstrated knowledge of:
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- Microsoft Office Suite (In particular: Excel, PowerPoint, Outlook)
- How to troubleshoot Windows 10
- Adobe programs (in particular: InDesign, Premiere Pro, Captivate)
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- General administration skills (working with remote desktop programs like Central)
- Experience on website backends (WordPress/Drupal)
- Experience (or ability to learn) to help with programs such as EventsAIR and HubSpot.
- Experience with professional video editing is a huge plus
- General willingness to learn new skills
- Professional appearance and outstanding work ethic
- Readiness to work as a team and liaise with colleagues
- Academic thinking and working level
- Excellent organizational skills
- Near-native command of English (both verbal and in writing)
- Excellent communicator
- Flexible work schedule
Personality:
- Positive, optimistic, and a good sense of humour
- Ambitious, energetic, and always willing to contribute
- Strong sense of ownership and responsibility
- Performs well under pressure
- Excellent work ethic (no 9-5 mentality)
- Honest and reliable
- Creative and solutions-oriented
- Must be a Dutch resident
Language:
- English (Required)
- Dutch (Preferred but not required)