Terms & Conditions

Welcome and thank you for your interest in Academic Medical Education, an online platform initiated and owned by Virology Education B.V. (hereinafter referred to as “VE” or “We” or “Us”) and also owned by Academic Medical Education B.V. (hereinafter referred to as "AME" or "We" or "Us"). Both VE and AME shall be collectively referred to as "Parties". 

The Parties operate the web site located at www.academicmedicaleducation.com (hereinafter referred to as the “Website”). The following Terms of Service are a legal contract between you (hereinafter referred to as “You”) and the Parties regarding your use of the Website. Visitors and users of the Website are referred to individually as “User” and collectively as “Users”.

Please read the following terms and conditions carefully. By registering for, accessing, browsing or using the Website, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions (hereinafter referred to Collectively as the “Terms”)

Our Privacy Policy can be viewed here.

Our Cookie Policy can be viewed here.

Our terms and conditions for abstract submission can be viewed here. 

The Website is not available to (a) any users previously suspended or removed from the Website by the Parties or (b) any persons under the age of 18 whose registration has not been approved by a legal parent or guardian. By registering for an account for the Website, You represent (a) that You have not been previously suspended or removed from the Website by the Parties; (b) that You are either (i) at least 18 years of age; and (c) that your registration and your use of the Website is in compliance with any and all applicable laws and regulations.

To access certain features of the Website, you must register for an account. You may be asked to provide a password in connection with your account. You are solely responsible for maintaining the confidentiality of your account and password, and You agree to accept responsibility for all activities that occur under your account or password. You agree that the information You provide to the Parties, whether at registration or at any other time, will be true, accurate, current, and complete. You also agree that You will ensure that this information is kept accurate and up-to-date at all times. If You have reason to believe that your account is no longer secure such as in the event of a loss, theft or unauthorized disclosure or use of your account ID or password, then You agree to immediately notify the Parties at info@amededu.com. You may be liable for the losses incurred by the Parties or others due to any unauthorized use of your Website account.

The Parties protect the privacy of personal information and other information provided by You. Any information provided by You will only be utilized for the specific purpose of processing and facilitating your online account on the Website. The Parties will not release any personal information to a third party without the Your express consent. The Parties maintain physical, electronic, and procedural safeguards to protect against the loss, misuse or alteration of information that we have collected from You.

The Parties may, however, disclose User information if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with local, international, or other applicable laws or in response to a court order, judicial or other government subpoena, or warrant, or administrative request.

Please view our Privacy Policy for more information.

The Website www.academicmedicaleducation.com and names, logos and seals of Academic Medical Education are trademarks ("Trademarks") owned by the Parties. You may not use any of these Trademarks, or any variations thereof, without the express prior written consent of the Parties. You may not use any of these Trademarks, or any variations thereof, for promotional purposes, or in any way that deliberately or inadvertently claims, suggests or, in The Parties’ sole judgment, gives the appearance or impression of a relationship with or endorsement by the Parties. All Trademarks not owned by the Parties that appear on the Website or on or through the services made available on or through the Website, if any, are the property of their respective owners. Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of the owner of the applicable Trademark.

The Website is owned and operated by the Parties. The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), software, services, content, educational videos and exercises, and all other elements of the Website (the “Website Materials”) are protected by EU and international copyright, patent, and trademark laws, international conventions and other applicable laws governing intellectual property and proprietary rights. All Website Materials, and all trademarks, service marks, and trade names, contained on or available through the Website are owned by or licensed to the Parties, and the Parties reserve all rights therein and thereto not expressly granted by these Terms.

You agree not to:

1. use the Website for any commercial use or purpose without the prior written express consent of the Parties;
2. impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the Website accounts of others without permission, or perform any other fraudulent activity;
3. make unsolicited offers, advertisements, proposals, or send junk mail or spam to other Users of the Website (including, but not limited to, unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures);
4. use the Website for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy;
5. defame, harass, abuse, threaten or defraud Users of the Website, or collect, or attempt to collect, personal information about Users or third parties without their consent;
6. remove, circumvent, disable, damage or otherwise interfere with security-related features of the Website;
7. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Website or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;
8. modify, adapt, translate or create derivative works based upon the Website or any part thereof, except and only to the extent expressly permitted by the Parties herein or to the extent the foregoing restriction is expressly prohibited by applicable law; or
9. intentionally interfere with or damage the operation of the Website or any user’s enjoyment of it, by any means, including without limitation, by participation in any denial-of-service type attacks or by uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code.

1. Termination by the Parties

The Parties, in their sole discretion, for any or no reason, and without penalty, may terminate any account (or any part thereof) You may have with the Parties or your use of the Website and remove and discard all or any part of your account, User profile, and User Content, at any time. The Parties may also in their sole discretion and at any time discontinue providing access to the Website, or any part thereof, with or without notice. You agree that any termination of your access to the Website or any account You may have, or portion thereof, may be affected without prior notice, and You agree that the Parties will not be liable to, You or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies the Parties may have at law or in equity.

2. Termination by You

Your only remedy with respect to any dissatisfaction with (i) the Website, (ii) any term of these Terms of Service, (iii) any policy or practice of the Parties in operating the Website, or (iv) any content or information transmitted through the Website, is to terminate the Terms and your account. You may terminate the Terms at any time by deleting your login account with the Website and discontinuing use of any and all parts of the Website. To delete your account, please send your request by email to info@amededu.com

You agree to indemnify, defend, and hold harmless the Parties, its affiliated companies, contractors, employees, agents and its third-party suppliers, licensors, and partners (“the Parties Indemnitees”) from any claims, losses, damages, liabilities, and expenses (including legal fees and expenses), arising out of any use or misuse of the Website, any violation of the Terms, or any breach of the representations, warranties, and covenants made herein.

You understand and agree that your use, access, download or otherwise obtaining of content, website materials, software or data through the Website is at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system) or loss of data that results therefrom.

Under no circumstances, including but not limited to, negligence, will the Parties or their affiliates, contractors, employees, agents or third-party partners, licensors or suppliers be liable for any special, indirect, incidental, consequential, punitive, reliance or exemplary damages (including without limitation damages arising from any unsuccessful court action or legal dispute, lost business, lost revenues or profits, loss of data or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to the terms of use of (or inability to use) the Website or any reference sites or any other interactions with the Parties, even if the Parties or an authorized representative of the Parties has been advised of the possibility of such damages.

If, by any chance, You are not satisfied with the services of the Parties, the Participant may also submit a formal complaint. The complaint has to be filed in a timely matter. In principle, a complaint is to be submitted within one year after the action that is the subject of the complaint occurred. The Parties are not held liable to consider a complaint submitted after this period and will only do so for exceptional cases. 

You may submit the complaint via email. The subject of the complaint should be stated clearly, and to which employee(s) of the Parties it concerns. If the complaint refers to an incident, it should be described and the date on which the incident took place and the meeting/course name in relation to the incident should be mentioned. Within five working days the You will receive a written confirmation with an indication of the period in which You may expect a substantive response. This period can run up to 28 days after receipt of the complaint.

The Parties’ management will present You with a written solution (per e-mail). If necessary, a meeting can be arranged with the management. If no reply is received from You within five working days of the dispatch of the written response, the complaint will be considered settled.

If You do not agree to the solution presented, You may refer the complaint to an independent, third party, Mr. Marsja Wierenga, a lawyer in Utrecht, the Netherlands. Depending on the complaint, a hearing is conducted and a decision will be made. The decision of the lawyer is final and binding.

The Parties work on the principle that complaints are handled confidentially, and that individuals are only made aware of the complaint if it is deemed necessary. Complaints are registered and are kept on record for up to two years after the date of the complaint.

The Parties may provide You with notices, including those regarding changes to the Terms, by email, regular mail, postings on the Website, or other reasonable means. Notice will be deemed given twenty-four hours after an email is sent, unless the Parties are notified that the email address is invalid. Alternatively, the Parties may give You legal notice by mail to a postal address, if provided by You through the Website. In such case, notice will be deemed given three days after the date of mailing. Notice posted on the Website is deemed given thirty (30) days following the initial posting.

The failure of the Parties to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only if in writing and signed by the Parties.

The Terms are is governed by and construed under the laws of the Netherlands. Any dispute or claim arising out of or relating to this Agreement or claim of breach hereof shall be brought exclusively in a court of competent jurisdiction in the Netherlands. By execution of the Agreement, You and the Parties hereby consent to the exclusive jurisdiction of such courts, and waive any right to challenge jurisdiction or venue in such courts with regard to any suit, action, or proceeding under or in connection with this Agreement.

If any provision of the Terms is held to be unlawful, void, or for any reason unenforceable, then that provision will be limited or eliminated from the Terms to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.

The Terms and any rights and licenses granted hereunder, may not be transferred or assigned by You without the Parties' prior written consent, but may be assigned by the Parties without consent or any restriction. Any assignment attempted to be made in violation of the Terms shall be null and void.

At Academic Medical Education, we value our customers and want to ensure your satisfaction with our products and services. To that end, we offer a 14-day cooling-off period for individual participants, also referred to as a cancellation right, for all purchases and registrations.

During this period, you have the right to cancel your purchase or registration for any reason without penalty. To exercise this right, you must provide written notice of your cancellation within 14 days. Written notice of cancellation can be submitted via the Chat Box (blue circle with the conversation icon) located on the right-bottom corner of your screen, on the program page you registered yourself to. This will ensure the correct project team receives your cancellation request. Upon receipt of your notice, we will promptly issue a full refund of your payment within 14 days.

It is important to note that this cooling-off period does not apply once a course or event has taken place, or if you have accessed any course materials or resources. Additionally, cancellations outside of the 14-day period may be subject to our regular cancellation policy and may not be entitled to a refund.

Should you have any questions about our cooling-off period or cancellation policy, please do not hesitate to contact us. We are committed to providing excellent customer service and ensuring your satisfaction with our products and services.

The Terms and Conditions constitute the entire agreement between You and the Parties relating to the subject matter herein and will not be modified except in writing, signed by both parties, or by a change to the Terms made by the Parties.

The Website is hosted in the Netherlands, and the services provided hereunder are offered by the Parties: Biltstraat 106, 3572 BJ Utrecht, The Netherlands; info@amededu.com